Changes between Version 15 and Version 16 of Protocol Specific Questions

Timestamp:

Sep 19, 2007, 6:18:03 AM (16 years ago)

Author:

John Bailey

Comment:

Make fmoo's recent addition just a little better, hopefully :)

Protocol Specific Questions

@@ -271 +271 @@
 == Myspace IM Protocol ==
 
-=== Why am I getting a "Protocol error, code 260: The password provided is incorrect," when it is correct? ===
-You may be using your "friendly name" instead of your e-mail address to log in.  Make sure you are using your e-mail address for "Screen Name" when setting up the account.
-
-Also, Myspace IM restricts password lengths to a 10 character max, so make sure your password is at most 10 characters long.  You can change your Myspace password at [http://settings.myspace.com/index.cfm?fuseaction=user.changepassword myspace.com].  
+=== Why do I see "Protocol error, code 260" when my password is correct? ===
+There are two common issues that cause this error:
+  1. You may be using your "friendly name" (also sometimes called "IM name") instead of your e-mail address to log in.  Make sure you are using your e-mail address for "Screen Name" when setting up the account.
+  2. Myspace IM restricts password lengths to a 10 character maximum, so make sure your password is not too long.  You can change your Myspace password at [http://settings.myspace.com/index.cfm?fuseaction=user.changepassword myspace.com].